At the East Haven Fire Department the stress of the situation, the dispatcher’s reaction to those situations, and the impact of those situations on job performance is an example of .

At the East Haven Fire Department the stress of the situation, the dispatcher’s reaction to those situations, and the impact of those situations on job performance is an example of emotional literacy.

We can define Emotional literacy as the capability to understand others  feelings and emotions and then expressing their own in an effective and efficient way as well. It enables a person to develop self-awareness of his or her emotions and feelings and then enabling that person that how to manage these emotions and feelings. This emotional literacy has been developed at the East Haven Department with the help of training.

It is very much needed in every organization and particularly at the East Haven Fire Department it is very needed. With the help of emotional literacy, we can easily handle difficult situations and scenarios at the workplace, which definitely can makes us the productive worker.

cognitive overload: having a lot on your mind impairs decision-making and tends to result in the simplest, but not necessarily best, option being selected.

empathy gaps: overlooking how you might feel in a different situation can result in unnecessary purchases, such as overbuying when shopping for food on an empty stomach.

optimism and overconfidence: wearing rose-tinted glasses and having unrealistic expectations about the future can affect money management and leave you unprepared for a change in circumstance.

instant gratification: seeking instant gratification drives impulsive spending and can undermine long-term planning and savings.

harmful habits: automatic or mindless behaviour can amplify a poor financial decision as it becomes a recurring event.

social norms: we are heavily influenced by the actions of others; while this can be in certain circumstances, it also contributes to the pressure to keep up with the joneses through conspicuous consumption.

lots of credit card rewards