Keep the Highest: 12 Daun is a manager for a pet grooming shop. She has decided to engage in planning by creating goals for her employees. Dawn has created a plan to increase revenues at the store by setting goals for each employee to up-sell cu stomers into dog pedicures and hair dyeing services, which bring in and trimming. Which of the following are likely results of the plan that Davn hcreated? Check all that apply l Dawn notices her employees staying past their shifts all month in order to meet their goala After not hitting the revenue goals the frst month, Davn's emplayes stop trying to up-sell customers stop trying to up-sell customers and just focus on bathing and trimming The pet groomers become more efficient at bathing and trimming dogs so they have more time for dog pedicures and hair dyeing D Dawn's employees work harder during their shifea In general, companies with pl profits than companies without plans.

Reliability and validity reliability and validity are two important considerations that must be made with any type of data collection. reliability refers to the ability to consistently produce a given result. in the context of psychological research, this would mean that any instruments or tools used to collect data do so in consistent, reproducible ways. unfortunately, being consistent in measurement does not necessarily mean that you have measured something correctly. to illustrate this concept, consider a kitchen scale that would be used to measure the weight of cereal that you eat in the morning. if the scale is not properly calibrated, it may consistently under- or overestimate the amount of cereal that’s being measured. while the scale is highly reliable in producing consistent results (e.g., the same amount of cereal poured onto the scale produces the same reading each time), those results are incorrect. this is where validity comes into play. validity refers to the extent to which a given instrument or tool accurately measures what it’s supposed to measure. while any valid measure is by necessity reliable, the reverse is not necessarily true. researchers strive to use instruments that are both highly reliable and valid.