The second step in the strategic-management process is to look at where the organization stands and see what is working and what could be different to maximize efficiency and effectiveness in achieving the organization's mission. This step is the process of completing a(n) .

It is called positioning audit.

Explanation:

It is the  process of checking how well a company or organization is operating, done in order to help plan for the future. It involves a systematic assessment of the current strengths and weaknesses of an organization as a prerequisite for future strategic planning.

answer founder's agreement;