Fatima is struggling in her job and is experiencing increased dissatisfaction. She related to you that her manager has been unfair to her because her manager gave a promotion to a coworker who deserved it less than she did. She has also said on numerous occasions that she does not like her manager. Just yesterday, Fatima shared with you that she intends to continue in her job. You have also been hearing from several other coworkers that she is complaining about her manager to anyone who will listen. Fatima's statement that she intends to continue in her job in spite of her dissatisfaction makes you think that Fatima will likely experience .

Fatima's statement that she intends to continue in her job in spite of her dissatisfaction makes you think that Fatima will likely experience "Cognitive Dissonance".

Explanation:

Cognitive dissonance is a psychological concept when an individual experiences non consistent thoughts and emotions (regardless of the environment). In this example, Fatima had been expected to quit her job (because she hated the manager).

In spite of that, she continued to work. That caused the cognitive dissonance in her behavior, as she changed her attitude. People correlate decisions and feelings many times, but due to some factors like patience, need of job etc, worked for an individual to be consistent and continue job.

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