The measurement of how efficiently and effectively a manager uses resources to satisfy customers and achieve organizational goals is known as organizational a. management b. efficiency c. performance d. effectiveness

Effectiveness

Explanation:

Organizational effectiveness shows the extent to which resources have been efficiently managed to produce intended results.

Efficiency has to do with maximal uses of resources available (i.e  input versus output) while effectiveness show whether desirable outcomes have been achieved i.e whether organizational objectives are being achieved.

the correct answer is Performance

Explanation: effectiveness is only an element of the organizational performance