Management stresses continuous improvement, employee involvement, learning from customers and employees, and accurate standards for identifying and eliminating problems.

Total quality management.

Explanation:

Total quality management is a management style in which, there is a continuous effort to increase effectiveness of product/services delivered by a company, this is achieved by constantly training workers to effectively carry out their duties and constant communication with consumers of products to know areas that needs improvement in product/service delivery.

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the correct answer is d. wealthy colonists to take care of the less fortunate. hope this