All the following represents components (i. e., tools) of quality management, except: a. check sheets b. histograms c. critical path analysis d. scatter diagrams

c. Critical Path Analysis

Explanation:

Quality management is a set of  established business processes that ensure business actions comply with established quality standards. This is reflected in quality of products, the relationship between the entity and all stakeholders.

The tools of quality management are some statistical tools used to check the variability if any of actual output quality from set quality standard with view to effecting necessary control. There are basically 7 tools of quality management which are Scatter Diagram, Control Charts , Flow-charting , Histogram , Pareto chart, Check Sheets, Cause-and-effect diagram

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