Acustomer asks roger a question about a product, and he isn't sure of the correct answer. he immediately phones his supervisor to get the needed information. which technique for building positive customer relations does this illustrate?

Roger used the technique of "responding to every concern by the customer" for building positive customer relations.

Explanation:

Building up strong customer relationships includes following techniques:

In the given case, the moment Roger knew that he wasn't sure of the information asked for, he immediately rang up his superior to get the exact correct information so as not to disappoint the customer.

This technique relates to responding to every concern by a customer.

answer; (inseparability);

e would be the answer