Best value hardware stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. these policies are an example of:

business rules

Explanation:

Business rules define how a business will execute a certain process. For example, establishes the conditions where products can be delivered without any extra charge or fee: if the purchase amount is over $500, or within a 5 mile radius.

It establishes the parameters at which the business will operate. An employee should always be able to determine if a business rule allows or not a process to be performed, no gray areas should exist. Following with our previous example, if the purchase adds up only $450, then a delivery fee should be charged, or if the customer lives 7 miles away.

where is the graph?

answer; how many employees will be needed for jobs in the coming period;