One of the most talented managers to ever work at abc inc. is amy holmes. combining graciousness intelligence and creativity. amy has been successful in attracting and building a highly committed and, division of employees. when interviews by the national news media for insight into her success, one of the, topics that became a primary focus was the challenge of. communicating effectively. amy believes that successful managers solicit and respond to upward communication. information that can be expected with upward communication includes all of the following except which one? a. procedures and practices b. suggestions for improvement c. financial and accounting information d. performance reports e. all of these are included.

The correct answer is letter "A": Procedures and practices.

Explanation:

Upward communication is a sharing-information method widely spread in nowadays organizations. It consists of obtaining feedback from employees from the lowest hierarchy to the top executive. This information flows in each level through a responsible for that matter so that the representative takes the pieces of information to the next level of the hierarchy. Suggestions for improvement, performance reports, financial and accounting information are shared under this format.  

Procedures and practices are given into a firm from executives to employees which aims in the opposite direction than the upward communication technique.

answer/// equals both average variable cost and average total cost at their respective minimums;