Russeng, a travel agency, had a huge setback in its business as customers started to book travel tickets online and make their own itineraries using the information available on the internet. it failed to take the necessary corrective measures to address this issue, and this led to an overall decrease in the company's performance.
which of the following concepts does this scenario best illustrate?
a) organizational decline
b) design iteration
c) technological discontinuity
d) generational change

(a) Organizational Decline

Explanation:

The correct word for the given statement will be Organizational Decline

Organizational Decline :

Organizational decline happens when organizations don't envision, perceive, kill or adjust to the inside or outside weights that compromise their endurance. There are 5 phases of hierarchical decay.

Organizations that neglect to change risk authoritative decrease.

As of late, there has been a developing number of commitments to the exploration field of authoritative decrease from assorted hypothetical points of view and various degrees of investigation. In this paper, an integrative system of hierarchical decrease on the firm‐level is suggested that depends on a procedure point of view, joining bits of knowledge from authoritative nature, way reliance and the resource‐based see.

(a) when insurance is obtained through a reciprocal insurer, the insureds are sharing the risk of loss with other subscribers of that reciprocal.

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