When jp saw helene in the stockroom stuffing her purse with expensive printer cartridges, helene was quick to say, "we've been friends since first grade, so i'm sure you won't say anything about this." what was helene using on jp?

a. pressure tactic
b. coalition tactic
c. personal appeal
d. legitimating tactic
e. exchange tactic

C. personal appeal

Explanation:

Helene was using a classic personal appeal tactic when pleading JP no to tell on her. She relied on friendship and a personal relationship between them, which is what personal appeal is all about.

It is one of the influence tactics. If this was a pressure tactic, Helene would probably threat JP, which she didn't do in the example.

If it was a coalition tactic, Helene would try to get JP to help her persuade someone else, which is a non-existent aspect here.

Legitimating tactics, on the other hand, base on the authority gained by an individual's organizational position or some established policies.

Exchange tactics always imply some returned favors.

so i don't know what video you're talking about, but here's some stuff steve jobs gave as advice.

- love what you do.

- the worst thing that could happen might turn out to be the best thing that could happen.

- follow your heart and trust it knows where it's going.

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