Davon, a college financial aid office manager, is involved in the appraisal process for his 40 student employees. he spends 15 minutes with each student individually. typical comments in these sessions are "you improved your service rate this semester from 1 student per hour to 17 students per hour. that's good progress toward the standard 50 students per hour." or, "i have numerous complaints from students that you work is inaccurate." what part of the appraisal process is he performing? a. these actions are not part of the appraisal process initiating corrective action b. discussing the appraisal with employees c. establishing performance standards d. measuring actual performance