Business, 26.11.2019 21:31 AbigailHaylei
The bad feelings associated with disappointing news can generally be reduced if the receiver knows the reasons for the rejection, feels that the news was revealed sensitively, and . understands who caused the problem. b. sees that the message was presented on high-quality company letterhead. c. notices that the direct strategy was used. d. believes that the matter was treated fairly and seriously.
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