Phillip owns a large real estate firm. he imparts training to the managers of the firm to them effectively manage its multiethnic workforce. he places emphasis on being flexible and being able to negotiate and solve problems. the managers also receive training on conflict resolution. in the given scenario, phillip uses
a. skills-based diversity trainingb. diversity awareness trainingc. supervisory diversity trainingd. readiness-based diversity training

Why should managers invest any excess cash

Asupermarket has been experiencing long lines during peak periods of the day. the problem is noticeably worse on certain days of the week, and the peak periods are sometimes different according to the day of the week. there are usually enough workers on the job to open all cash registers. the problem is knowing when to call some of the workers stocking shelves up to the front to work the checkout counters. how might decision models the supermarket? what data would be needed to develop these models?

Mbo works by objectives moving through the organization; that is, top managers set general organizational objectives, which are translated into divisional objectives, which are translated into departmental objectives. the hierarchy ends in individual objectives set by each employee. this is an example of mbo working as objectives through the organization.