Kandriva, a fitness equipment manufacturer, runs a small-scale customer service center with thirty customer service representatives. the company invests around $5000 annually toward repair and maintenance of telephones and telephone lines catering to its customer service center. in this scenario, it is evident that kandriva incurs
a) communication cost.
b) processing cost.
c) storage cost.
d) retrieval cost.

Communication cost

Explanation: In simple words, communication cost refers to the cost that an organisation has to bear to effectively interact with their customers so that they can operate their business. This involves managing the resources needed for communication and hiring personnel to manage those resources.

In the given case, Kandriva invests annually some money on communication mediums and hires service representatives to interact with customers. Hence they incur communication cost.

the answer would be voluntary exchange -

"the act of buyers and sellers freely and willingly engaging in market transactions. moreover, transactions are made in such a way that both the buyer and the seller are better off after the exchange than before it occurred."

hope this : )

-shy

answerprotecting competitors;