Oliver is a supervisor at a construction company. his job is to oversee the construction workers' work in terms of quality and productivity. he often feels that despite all efforts, his instructions are not being taken seriously or that he is being ignored by the workers. upon seeking feedback, oliver is surprised to learn that he comes across as too passive and his team sees him as a non-assertive person who cannot exert control. in the context of understanding individual behavior, oliver's lack of assertiveness is his
a. expectancy error
b. blind spot
c. hindsight bias
d. central tendency error

About 20 years ago, sturdy light, inc., produced a sturdy, lightweight backpack in a market that was rapidly growing. sturdy light became a leader in this market. eventually, the backpack market reached the maturity stage and slowed down. however, by this time, sturdy light had developed a strong brand name and continued to steadily lead the market. which of the following describes this scenario? a. sturdy light was a star that developed into a cash cow. b. sturdy light was a question mark that developed into a star. c. sturdy light was a dog that developed into a question mark. d. sturdy light was a cash cow that developed into a star.