)when a manager uses relationships and formal authority to cause other people in the organization to change their behavior, the manager (has power but not influence, is exercising influence).2) if you are very knowledgeable about your company’s enterprise software, your understanding of how to use the system gives you (expert power, coercive power, reward power, legitimate power).management at workas the human resource manager at the anderson windows and doors company, part of your job involves managers learn to become better leaders. you are thinking about starting a class titled "power and influence for managers," and you’ve been gathering some examples to use during the training session. select which type of power the manager is using in the following example.