Charmagne, a mid-level manager at propel marketing services, dreads december when performance reviews are due. she believes that employees should just do what is expected all year long; logically that makes sense. she tends to base the evaluations on the most recent three month's performance. her actions impact the overall system because:

(a) she's not consistent in her approach
(b) she's disregarding the criteria established for the job
(c) her method isn't standardized
(d) her method is biased

(A) she's not consistent in her approach

Explanation:

Charmagne is not consistent in her aproach because she thinks that employees should do what is expected all year long but her evaluations are based on the most recent three month's performance. Her actions impact the overall system because she is only considering the most recent months and not the whole period and that can make a difference because taking just a small sample can make things look different from reality specially when talking about the performance of an employee. For example, a mistake that happened in the last three months can make a good employee look bad and several mistakes someone made in the months that are not considered can make a bad employee look good.

its high unemployment figures

i just had a test with that question

there was no passage listed but using the process of elimination i'd say it was d. the high economy would do the opposite. i don't see how low prices would affect it. high unemployment is possible but i feel d is the better answer.