Select the most appropriate opening for a direct claim letter when the remedy is obvious. o send me a new nintendo 3ds to replace my broken 3ds, which is still under full warranty. o my nintendo 3ds screen went blank, and i can’t play games on it anymore. i would like to ask for a new one. o as you read this letter, consider the fact that my nintendo 3ds is still under full warranty. what should the body of the claim letter do? check all that apply. o avoid blame or accusation. o include original pertinent documents. o include a statement that clearly blames the person at fault. o provide emotional arguments defending the claim. o provide a clear alternative remedy if one exists.

(select all that apply) examples of email use that could be considered unethical include denying receiving an e-mail requesting that you work late forwarding a chain letter asking for donations to a good cause sending a quick message to your friend about last weekend sending your boss the monthly sales figures in an attachment setting up a meeting with your co-worker sharing a funny joke with other employees

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R& m chatelaine is one of the largest tax-preparation firms in the united states. it wants to acquire the tax experts, a smaller rival. after the merger, chatelaine will be one of the two largest income-tax preparers in the u.s. market. what should chatelaine include in its acquisition plans? it should refocus its attention from the national to the international market. in addition to acquiring the tax experts, it should also determine the best way to drive independent "mom and pop" tax preparers out of business. chatelaine will need to explain to the federal trade commission how the acquisition will not result in an increase in prices for consumers. chatelaine should enter a price-based competition with its other major competitor to force it out of business and become a monopoly.