Which one of the following statements about capacity cushions is best? a. constant demand rates require larger-capacity cushions. b. companies with flexible flow processes tend to have small capacity cushions. c. companies that have considerable customization tend to have larger capacity cushions. d. companies with high capital costs tend to have large capacity cushions.

The correct answer is C. Companies that have considerable customization tend to have larger capacity cushions.

Explanation:

By personalization we understand the differentiation of the experience served to each person.

People no longer only look for unique and differentiated designs from most. In addition, she is interested in the product adapting as much as possible to her way of being or seeing the world. They want custom designed and manufactured products that reflect how they are and what they want to express. This identification and personalization can be obtained in businesses that make their own models and that take into account the consumer when designing.

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