Henry has been newly appointed as the head of the hr team at aas technologies. in an attempt to establish a more efficient and reliable workflow, henry has taken up the responsibility of creating job descriptions and job specifications for the newly hired and current engineers within the organization. while doing so, henry gathers information about the knowledge, skills, abilities, and other characteristics (ksaos) required for an engineer to successfully perform the job. how will determining the ksaos most benefit the organization?
a. ksaos are a set of characteristics about the work to be performed rather than the person on the job.
b. ksaos are primarily used in job descriptions rather than in job specifications.
c. ksaos play a significant role in interviews and selection decisions.
d. ksaos must be used as a clear basis for selection because they are directly observable in a person.
e. only one element of ksaos should be considered while developing job specifications.