Taking advantage of the increasing penetration of personal computers in americanhomes, the mayo clinic transformed itself as a provider of health-related knowledge and expertise. it took advantage of the trends of the in the prices of pcs and the presence of pcs in virtually every home in the u. s. a. soft; increase; increasing b. soft; decrease; decreasing c. hard; decrease; decreasing d. hard; decrease; increasing

Logan is an employee who processes health insurance forms. initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. now he consistently processes his forms without errors and even does more than his fair share of work. however, logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. this leads logan to believe that his supervisor is biased against him. according to the expectancy theory, in this situation, there is a problem in the relationship. a) rewards-personal goals b) performance-awarenessc) performance-rewardd) performance-objectivese) performance-achievement