Managers need to be aware of exit and neglect behaviors in response to dissatisfaction because they impose a negative influence on the organization and its employees. these behaviors are initiated and felt by the employee rather than imposed by management. in addition to these behaviors, which are generally perceived to have a negative effect, voice and loyalty are also possible responses initiated by the employee. with this information, what can an hr director do to maximize the possibility the dissatisfied employees will respond with voice or loyalty or both, rather than an exit or neglect response?