As the night manager of spicy bites, ryan must deal with customer complaints, address safety hazards, and handle employee conflicts. he never lets these difficult situations keep him from feeling competent, deserving, and in control. as a manager, ryan consistently demonstrates:

The client anticipates generally speaking consideration and comfort in all divisions to guarantee smooth satisfaction of his needs. This incorporates quality, practicality, simple entry and duty of conditions. He needs to accept that the provider thinks about him.

Explanation:

Aggressiveness: Customers evaluate the provider through challenge dependent on the estimating and nature of their items, its dependability, its mechanical foundation and industry patterns. These elements influence the arrangement.

Advancement: It is hard for the provider to redirect the client from their quality appraisal.

they have a larger number of potential customers because people anywhere can buy from them. ( d.)

i think the answer to your question is b. directive