Which of the following best represents the role of operations management (om)? a. om only plays an important role in services b. om only plays an important role in manufacturing c. om plays a vital role in manufacturing, and a minor role in services d. om plays an equally important role in both manufacturing and services

D. OM plays an equally important role in both manufacturing and services

Explanation: Operations management is the activity carried out for production in terms of development and coordination, with the objective of achieving competitive advantages.

Therefore, it is indifferent if a company operates in a manufacturing or service company, because the functions of the operations manager will be the same and will have the same relevance.

Example: An operations manager of a clothing factory will have the same functions as a manager in an airline, what will differentiate the goals will be the activities of the company.

answer; blank (1) hrm specialists,blank(2); line managers;