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Business, 21.08.2019 20:30 lilie080202

At harrah’s casinos and hotels, a portion of employee compensation is linked to customer satisfaction scores, so employees have an investment in achieving excellent service levels. employees also have a vested interest in the performance of the entire team in serving customers exceptionally well. outstanding employees are recognized with special chairman’s awards, and their names are published in harrah’s annual report. what human resources management strategies is harrah’s using ?

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