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Business, 13.08.2019 02:20 yejinschoi2463
Lead record ownership was previously set to a queue whenever new lead records were created in your salesforce instance. the chief marketing officer has dictated that this practice must be changed. the new process for lead ownership is to automatically assign ownership to an individual, based on the territory in which the lead resides, whenever the lead is first created. what salesforce feature would you utilize to fulfill this request?
a. web-to-case
b. escalation rule
c. workflow rule
d. web-to-lead
e. assignment rule
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Answers: 1
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