Ayayai-air is selling a new model of high-efficiency air conditioner. to stimulate interest, ayayai-air is granting certain large customers the unconditional right to return these air conditioners if not fully satisfied. the right of return extends for six months. ayayai-air estimates returns of 9%. ayayai-air sells these air conditioners on account for $20,120,000 (cost $10,060,000) on april 2, 2017. customers are required to pay the full amount due by june 15, 2017. prepare the journal entry for ayayai-air on april 2, 2017. use the gross method to record sales. (credit account titles are automatically indented when amount is entered. do not indent manually. if no entry is required, select "no entry" for the account titles and enter 0 for the amounts.) account titles and explanation debit credit (to record sales) (to record cost of goods sold)

Read the overview below and complete the activities that follow.apartment complexes often look for ways to recruit new tenants and retain current tenants. although apartment complexes offer the tangible benefit of shelter to their tenants, many apartment complexes also offer additional services to tenants to encourage tenants to stay or to support the rent prices. the following scenario identifies the several service gaps of a company that runs an apartment complex as well as solutions for reducing these service gaps.concept review: customers have certain expectations about how a service should be delivered. a service gap occurs when the delivery of a service fails to meet customer expectations. there are four types of service gaps: knowledge gap, standards gap, delivery gap, and the communications gap. it is important for marketers to identify these gaps and develop strategies for minimizing them.match the example or solution to the appropriate service gap category.1. wait for repairs 5. train employees well2. understand expectations 6. incentives for tenants3. do not overpromise 7. family movie night4. empower employees 8. delayed lawn careservice gap example solutionknowledge gap standards gap delivery gap communication gap