You are the manager of a small boutique. you have decided to apply the big five model in order to understand your employees and their work habits because it is generally supported by an impressive body of research. you want to use the five dimensions of personality to match individuals with jobs to which they are well-suited. you know that your customers are demanding and sometimes difficult. so the salesperson should be able to withstand high levels of stress. which personality dimension taps a person's ability to withstand stress?