Caterpillar inc., is the world's leading and mining gas engines, and diesel-electric locomotives. in 2017, the company announced a reorganization that included the creation of two new divisions. caterpillar created the new divisions to "drive greater efficiencies and effectiveness in support of its customers”. the newly created product support & logistics division (psld) will combine groups previously located in other divisions. the new digital emabled solutions division will bring together caterpillar's enterprise data hub, equipment management tools, data analytics group, cat® connect technologies and customer experience portals. in addition, caterpillar's marketing and brand organization will become part of the existing global aftermarket solutions division. during reorganizations, communication with members of the organization is key. ceo, jim umpleby, will need to determine the best ways to communicate changes to his employees and the entire organization. for his initial communication regarding the reorganization, jim umpleby, should utilize a a. streamed/videotaped speech and meeting; b. discussion channel or chat room) will communicate the message to multiple office locations of the organization simultaneously. several months after the reorganization, jim umpleby checks in with department managers to see how their employees are handling the changes. several managers comment that everything must be okay because they haven't heard anything from their employees about the reorganization. which of the following are methods that caterpillar could implement in order to hear what employees throughout the organization are thinking and feeling? check all that apply. a. hold town hall meetings with employees b. send a voice message to all employees providing updates on the successes of the reorganization c. write a blog which allows for reader comments d. plan surprise visits to office locations