Dave docket, the installation manager at kleen waterproofing, receives a high number of customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. the job completion dates keep getting delayed and customer dissatisfaction keeps increasing. dave hires several new employees who are motivated, able to perform their jobs, and have adequate resources. however, they are not sure what tasks are included in their job. dave wonders how he can understand what is going on with his crew behavior and what he can do to improve the situation. according to the mars model, the new employees dave hires are likely to:

Magic realm, inc., has developed a new fantasy board game. the company sold 15,000 games last year at a selling price of $20 per game. fixed expenses associated with the game total $182,000 per year, and variable expenses are $6 per game. production of the game is entrusted to a printing contractor. variable expenses consist mostly of payments to this contractor.required: 1-a. prepare a contribution format income statement for the game last year.1-b. compute the degree of operating leverage.2. management is confident that the company can sell 58,880 games next year (an increase of 12,880 games, or 28%, over last year). given this assumption: a. what is the expected percentage increase in net operating income for next year? b. what is the expected amount of net operating income for next year? (do not prepare an income statement; use the degree of operating leverage to compute your answer.)