Elite coffee and bakery, a café that offers a relaxing environment to enjoy quality coffees, teas, soups, and other menu items, has a poster in the front of its restaurants that reads, "we will always provide a quality product to our customers better meet the challenges of their day and always take the time to offer caring service one person at a time." this statement is elite's

The answer is a mission statement.

Explanation:

A mission statement usually states what a company aims to achieve – what its main goal for existing is. It is commonplace for corporations of any types and size to have this, since it helps the company both in their strategy-making and operational executions. It also helps the company in determining the type of products and services that they would choose to focus on. A mission statement should be clear and realistic, and achievable in the long run.