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Business, 27.06.2019 10:20 raebruh3154

Asingle channel queuing system has an average service time of 16 minutes per customer, which is exponentially distributed. the manager is thinking of converting to a system with a constant service time of 16 minutes. the arrival rate will remain the same. the effect will be to: a. increase utilization b. decrease utilization c. increase the average waiting time d. decrease the average waiting time e. not have any effect since the service time is unchanged.

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