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Business, 02.10.2019 06:00 glenn4572

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1. the best way to show that you are listening to a speaker is to if you do not do this, you may seem uninterested and distracted.
a) empathetically listen
b) say “uh huh” every 3-5 seconds
c) show that you can relate
d) maintain eye contact <

2. helen is trying to figure out joshua’s intention when he said they should go on a date. was he serious or just kidding around? this is an example of a message.
a) remembering
b) responding to
c) repeating
d) evaluating<

3. responding to a person’s message by repeating what you think they meant is
a) active listening
b) inactive listening
c) empathic listening
d) sympathetic listening<

4. which of the following is not a key listening skill?
a) remembering
b) responding<
c) repeating
d) evaluating

5. helen decides that joshua was being serious, and sends him a text thats reads: “sure, let’s catch the new spiderman movie on saturday night.” this is an example of a message.
a) remembering
b) responding to<
c) repeating
d) evaluating

6. which of the following is true of listening?
a) it is a biological process.<
b) it is a voluntary process.
c) it is a verbal process.
d)it is an elemental process

7. which of the following is an active listener most likely to do?
a) ask questions<
b) advise
c) attack
d) judge

8. jahira is upset with her twin sister jamilah, who instead of comforting her after her recent breakup, took the opportunity to talk about her own relationship instead. jamilah clear has trouble
a) paraphrasing
b) asking questions
c) expressing understanding<
d) staying focused

9. cedric has just told his friend that he is upset because he has been cut from the football team until he raises his grade in math from a d to at least a b. as an active listener, what should his friend say?
a) “look on the bright side—you can spend more time playing video games now.”
b) “that’s too bad, but i have even bigger problems.”
c) “what do you plan to do now? ”<
d) “i think you should ask your mother to speak to coach anderson.”

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Answers: 1

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