Of the eight critical business processes on which supply chain managers must focus, the process presents a multi-company, unified response system to the customer whenever complaints, concerns, questions, or comments are voiced.

a. demand management

b. order fulfillment

c. manufacturing flow management

d. customer service management

e. product development and commercialization

On july 2, year 4, wynn, inc., purchased as a short-term investment a $1 million face-value kean co. 8% bond for $910,000 plus accrued interest to yield 10%. the bonds mature on january 1, year 11, and pay interest annually on january 1. on december 31, year 4, the bonds had a fair value of $945,000. on february 13, year 5, wynn sold the bonds for $920,000. in its december 31, year 4, balance sheet, what amount should wynn report for the bond if it is classified as an available-for-sale security?