How can you improve customer service? you should obtain regular from monsumers to learn about their views on customwr service.

You should obtain regular feedback from consumers to learn about their views on customer service.

When a company values its customers, it is conscious about their views and feedback about the services provided to them. So organizations seek their customers' feedback to learn about the treatment they get from their visit to the organization. Feedback is very important to improve the customers satisfaction according to their needs by maintaining or improving the quality of services an organization provide.  

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