What determines if a buyer is satisfied or dissatisfied with a purchase? a. the number of alternatives considered in the purchase decision b. how others feel about the purchase c. the relationship between the consumer's expectations and the product's perceived performance d. the amount of information gathered in the decision process e. whether or not the buyer experiences cognitive dissonance

"jake’s roof repair has provided the following data concerning its costs: fixed cost per month cost per repair-hour wages and salaries $ 20,900 $ 15.00 parts and supplies $ 7.70 equipment depreciation $ 2,800 $ 0.35 truck operating expenses $ 5,720 $ 1.60 rent $ 4,690 administrative expenses $ 3,850 $ 0.50 for example, wages and salaries should be $20,900 plus $15.00 per repair-hour. the company expected to work 2,600 repair-hours in may, but actually worked 2,500 repair-hours. the company expects its sales to be $47.00 per repair-hour. required: compute the company’s activity variances for may."