5. what is the best way to put together a business plan?
a. prepare the introduction and overview first so you have some direction.
b. develop the plan as a whole so that it's unified.
c. concentrate on the section that you know most about.
d. give your full attention to each section, without distraction.
student a
incorrect
reference: section 6.1

7. when should you write the introduction and overview portion of your business plan?
a. just before listing the business information
b. last, so all of the most important points are included
c. in a very detailed, wordy style
d. well in advance of the rest of the plan
student d
incorrect
reference: section 6.1

12. you've designed the floor plan of your restaurant and an efficient traffic pattern for patrons, servers, and other staff. in your business plan, these actions are called
a. industry standards.
b. processes.
c. performance measures.
d. staff evaluations.
student c
incorrect
reference: section 6.1

13. dan's plant will require two shifts of skilled workers, seven days a week. as he does his research, he will pay particular attention to
a. performance measures.
b. regulatory restrictions.
c. his target market.
d. the labor market.
student a
incorrect
reference: section 6.1

15. whether you operate your business from a small office at home or in a large plant environment, it's still referred to as your
a. market.
b. office building.
c. regulatory requirement.
d. operating plant.
student a
incorrect
reference: section 6.1

19. what information can you find at a company's or distributor's web site?
a. how to research and design your own business.
b. which references you could ask about them
c. what public image they're trying to display
d. the facts are about how they operate their business
student a
incorrect
reference: section 6.2

20. lindsey birch is planning a van service to transport large or unmanageable pets to their veterinarians. in the business information section of her business plan, she writes that she believes her service will succeed because
a. it's a creative idea.
b. her competition is clueless.
c. it will solve a problem.
d. cats are generally difficult creatures.

don't just guess. i need reliable sources of where these answers came from.