The first step healers might use when collecting illness narratives would be to

Asking the patient to identify his or her outlook or perception of the problem is usually the first step the healers should used when collecting illness narratives.  Since anthropologies are collecting illness narratives, it would be best that the patient will give its first hand idea or perspective of the given illness before it will tend to relay other’s perception. A narrative is a spoken or written account of a story, which is usually firsthand experience, so the patient giving its perspective first and foremost is the best data that anthropologies can acquire in studying and collecting data regarding the certain illnesses of the certain places.

multiple allele inheritance is traits controlled by more than 2 alleles (ex: pigeons having 3 alleles of one gene govern their feather color).   so the answer is a.