Since john and lucy are expecting guests for dinner, they straighten and clean the house, while listening to a loud radio station. these two hard workers are most likely using listening skills as they work.

passive

Explanation:

In this example, it is likely that John and Lucy are using passive listening skills as they straighten and clean the house. Passive listening occurs when people listen to something without the purpose of reacting to the message they are receiving. Passive listening focuses on the reception of a message, as opposed to the visible actions that indicate that we received the information. In this case, the couple are using passive listening skills because the radio station is meant to be a distraction. Their main task at hand is not the listening, but the cleaning.

i think a and b is the answer