Drag the tiles to the boxes to form correct pairs. Classify the responsibilities based on the roles of each staff member.
front office manager
reservations agent
reservations manager
front desk clerk
maintains an up-to-date Inventory of rooms,
the rooms sold, and those that are available
greets guests on arrival and handles guest
check-ins and check-outs
handles all calls regarding room bookings
In charge of reservations, the front desk,
uniformed services, and telecommunications