The president of a large bank with many branch offices wanted to know if the quality of customer service at anew branch was acceptable. One aspect of service that was examined was the length of time that customers had to wait in line before being helped by a member of the bank's staff. The bank decided on acceptable probabilities of the waiting time categories, and these are given in the table below

What are the main functions of the human skeleton? a exchange of gases b support and movement c sensing the environment d digestion and excretion

Which of the following is one of the most common causes of collisions? a. driving on the wrong side of the road b. driving too slowly uphill c. tailgating d. eating while driving

Choose the description that best matches each word. write the correct letter in the blank. 1. ostinato a. large, extended composition for chorus and orchestra 2. atonality b. full orchestra 3. musicology c. festive, march-like opening to a play or “semi-opera” 4. concerto d. small group of solo instruments 5. minimalism e. music contrasting a full orchestra and solo instruments 6. art song f. music played under the action to influence the mood 7. strophic form g. a vocal song focusing on artistic expression 8. incidental h. each stanza of a poem is set to the same music 9. oratorio i. repeated musical pattern that provides unity to a piece 10. dissonance j. steady beat; simple harmonies; short, repetitive melody 11. concertino k. harsh, unstable sounding of pitches; harmonic tension 12. tutti l. all 12 tones of chromatic scale, no tonal center 13. entrada m. the historical and scientific study of music