Advanced Placement (AP), 31.12.2019 07:31 saifallahassefa

How should supermarket associates respond when a customer asks them a question in a rude manner?
a. let the customer know that he/she wants to be treated with respect.

b. simply walk away from the customer.

c. an associate should continue to smile and try to be of some in this type of situation.

d. sometimes an associate must ask the customer to calm down and relax before him/her.

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How should supermarket associates respond when a customer asks them a question in a rude manner?

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